By M. Isi Eromosele
The Japanese are the world’s largest individual consumers of
luxury brands and form the second largest market for luxury goods after the U.S.
The Japanese were the driving force behind the exponential growth of the European
luxury industry and the resulting democratization of luxury brands.
This concept of giving everyone access to luxury branded
goods is a paradox because it abandons the exclusivity that was the original
basis for the European luxury industry in the hands of skilled designers and
craftsmen.
In Japan ,
as in most countries in the world, the ongoing financial crisis reduced
consumers’ discretionary spending, but in addition it also accelerated the
fundamental shift in the attitude and behavior of Japanese luxury consumers.
The concept of democratization of luxury was actually
inspired by the Japanese luxury brand consumer and their voracious need for
conspicuous consumption in pursuit of social esteem.
This conspicuous consumption need is not limited to Japan .
It has spread all over Asia and today, luxury brands are
modern symbols Asians wear to redefine their identity and social status.
The noteworthy decline of luxury brands sales in Japan can
be attributed to four factors: the financial crisis that started in 2008; the
bursting of the luxury brand bubble of the early 2000s; the rapid aging of the
Japanese population which outweighs that of all other nations and a possible
long-term shift in consumer attitudes and behavior toward luxury brands by the
Japanese.
The financial crisis is the most recent factor, but it is
one that has affected all markets. As such, it alone does not singularly
explain the behavior of the Japanese luxury consumers. However, the financial
crisis may have been responsible for triggering the bursting of the luxury
brand bubble that had begun in Japan
in the early 2000s when newly rich bankers, traders, real-estate agents and
entrepreneurs started spending money on luxury goods.
This spending was further encouraged by a massive expansion
of luxury brand stores in Japan, as exemplified by luxury retail extravaganzas
such as the $138 million eleven-story glass-brick Hermes flagship store in the
Ginza, Tokyo’s primary shopping district; the $100 million six-floor Louis
Vuitton flagship store in Omotesando, a tree-lined neighborhood in Tokyo known
as an art and culture hotspot; the $80 million six-story Prada temple to postmodernism
flagship store, also in Omotesando and the $240 million ten-floor Chanel
flagship store in the Ginza with its absurdly expensive décor including
glittering silver dust on the pillars and gold-ribbon panels on the walls. All
these edifices to luxury retailing were built in the 2000s.
The Japanese Motivated Spread Of Luxury Brands
By the early 1970s, Japan ’s
GDP had been growing at an average of some 9.5
percent per year with per capita income rising to reach that of Western
Europe . This was also the period when the Japanese tourist-shoppers
became a noticeable phenomenon in Europe .
The French, Italian and Swiss luxury houses saw the
opportunity and started setting up store branches in Japan .
Gucci opened its first store in Tokyo
in 1972 in response to demand from Japanese tourists in Europe ,
while Louis Vuitton followed for the same reason in 1978.
With the opening of luxury fashion boutiques in Japan ,
the Japanese began buying luxury goods furiously at home while also still
shopping maniacally in Europe . A study by JP Morgan
estimated that Japanese tourists represented more than 80 percent of Luis
Vuitton’s Champ Elysées store sales.
The wider the Japanese traveled, the more branded stores
were opened at all their favorite destinations, from Hawaii ’s
boutiques on Kalakaua Avenue
to Hong Kong ’s plush Landmark shopping center, followed
later by the mall at the International
Financial Center .
The Japanese were the driving force behind the growth of
luxury fashion retail all over Asia and were responsible
for the growth in duty-free luxury sales in all their travel destinations such
as Seoul , Taipei
and Bangkok to mention only the
more important ones.
The success with the Japanese generated extraordinary
profits for the luxury fashion industry and encouraged the firms to expand
globally into the traditional luxury markets such as Paris, London, New York, Rome,
Milan and Hong Kong following the Japanese shoppers but also attracting rich
local clients.
The success in these markets motivated further expansions to
new locales such as Beverly Hills
and Las Vegas . Today the major
luxury fashion brands have boutiques in all the major luxury galleries in the
world.
The Luxury Brands Addicted Japanese
The Japanese addiction to Western luxury fashion brands
arose in the 1960s and 1970s with the extraordinary economic growth of the
country and the resulting rapid expansion of the new middle class that wanted
to show off their success.
In the densely populated island nation, the Western way to
enjoy as well as to exhibit one’s riches, such as buying or building grand
homes and large properties in plush neighborhoods was near impossible.
As such, the Japanese chose to show their wealth by dressing
richly. Additionally, the dense traffic and tight parking discouraged luxury
cars, giving further impetus to the trend of wearing Western luxury fashion
brands to show off their success and social status.
To the post Second World War generation of Japanese, the
wearing of more expensive luxury articles, the higher the status of the person
wearing them. The ultimate status symbols in Japan
are luxury fashion goods such as couture clothes, leather purses, shoes and
accessories, silk scarves, watches, furs, and jewels.
In Japan
and across much of Asia , making money is only part of an
individual’s success. To gain social stature they have to let the world know that
they have it. For this reason luxury fashion brands became modern symbols used to
redefine individual’s identity and social position.
The paradox in Japanese society however, is that the
Japanese are aggressive conspicuous consumers but they never show off. This is because
conformity is imprinted into them from childhood. The guiding principle behind
conformity is the creation of harmony. The natural corollary to conformity is
that they stop thinking for themselves and adopt neatly packaged concepts.
With individual thinking discouraged, the average Japanese
relies on higher authority to provide guidance. Leading luxury fashion
magazines have a certain influence in building fashion trends in the world. In Japan
these magazines enjoy a different level of power: they dictate fashion.
The Japanese do not question what luxury fashion editors
recommended, they just follow these recommendations as if they were law. The
Japanese consumers are such diligent followers of luxury fashion magazines and
the lifestyle they present that they form tribes that are nicknamed after the magazines.
For this reason the Japanese consumers of luxury brands
never show off. They simply conform with their social group by wearing the
right luxury fashion or they wear the luxury fashion of the social group they aspire
to belong to.
The only way to shine in Japan ’s
very egalitarian society is by demonstrating a superior savoir faire. For this
reason Japanese consumers are amazingly diligent readers and followers of
luxury fashion magazines.
Showing off is done in a very subtle way, through the
sophisticated use of up to date fashion knowledge. The point is not to buy the
most expensive thing: it is to buy the latest trend in luxury fashion.
The Japanese consumers don’t want to show only that they
have money, they also want to let their social group know that they have a
sophisticated knowledge of luxury fashion.
An additional factor is that Japanese women have an
extremely low status in what is essentially a male-dominated society. Women are
discriminated against at work with only a small chance of rising above clerical
level.
At home, they have to serve their husbands, at work their
bosses. As a result women’s self esteem is extremely low. For them, buying
luxury fashion goods becomes an affirmation of their existence and of momentary
power.
The luxury stores in Japan
with their outstanding levels of service are the only places they are pampered
and respected. Women in Japan
go shopping just to experience the pleasure of being served.
The Uncertain Future Of Luxury Brands In Japan
The explanation for the significant and exceptional decline
in the Japanese luxury market lies beyond the financial crisis that started in 2008
that affected the entire world, or even the bursting of the luxury brand bubble
that started in the early 2000s when newly rich bankers, traders, real-estate
agents and entrepreneurs started spending money on luxury goods.
The financial crisis may have been responsible for the
initial triggering of the luxury brand bubble that was fueling the growth of
the luxury market and for some part of the recent fall in sales, but certainly
cannot account for such a significant decline.
The explanation for the extraordinary decline of 7 percent lies
in the rapid aging of the Japanese population, and (in a more significant and
worrisome trend for the luxury industry) in the long term shift in Japanese
behavior toward luxury brands.
Today, Japan
has one of the highest life expectancies in the world at 81 years, and also the
highest proportion of elderly citizens: 22 percent over the age of 65. This
demographic group is expected to increase to 40 percent by 2055.
The rapid graying of Japan
can also be seen by the fall in the youngest proportion of the population, where
those aged up to14 years represent only 13.5 percent of the total population. The
consequence is that the productive population, or those aged 15 to 64, is
expected to decline from 81.64 million to 45.95 million by 2055.
Because of their relatively good financial means, they are
able to use luxury fashion goods to define themselves socially as they wish. Thus
they use luxury as badges for their social aspirations, which is why they have
such a need to show the brands.
Long before the financial crisis of 2008, fundamental shifts
in the attitude and behavior of luxury consumers were underway in Japan
and the rest of the world. The crisis has brought these shifts to the fore, suggesting
that they are not temporary.
One of the most important trends is that luxury consumers
and even designers are becoming disillusioned with the democratization of
luxury brands.
The factors contributing to the decline of the luxury market
in Japan
reflect permanent changes in Japanese demographics and consumer attitudes and
behavior. For the luxury industry to continue to be successful in Japan
and probably in the world, it must find ways to learn and adapt its marketing
strategy to the new reality.
Eventually the large luxury conglomerates will have to
return to the origin of their luxury brands and make fine high quality and
exclusive luxury goods for selected few consumers that can afford them, or
otherwise accept the popularization of their traditional luxury brands which
means that they have become mere premium brands that will compete with other
premium brands in the middle market.
M. Isi Eromosele is
the President | Chief Executive Officer | Executive Creative Director of Oseme
Group - Oseme Creative | Oseme Consulting | Oseme Finance
Copyright Control ©
2012 Oseme Group
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